Overcoming Challenges: CSS Segment Study – Part 6

Enlightened organization

I know it’s been a long time coming, but now we have finally come to the section that reports on the workshop findings and recommendations.

The sheer breadth of the discussions and recommendations is fascinating: managing attrition, training intervention for employability skills, continuing professional education, the contact center stigma, the concentration of talent in the NCR, lagging telecommunications infrastructure, the growing shortage of teachers, etc.

Network 1.jpg

Pointing finger  Preliminary Study for the CSS Industry ICTO (6)


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s